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How to assign a static IP address to a printer

Abstract

This article will walk you through the steps required to configure a printer to have a static IP address.

Quetzal philosophy

Quetzal makes use of printers that are universally supported and connected via your pre-existing network. There are no drivers to install.

Once a printer is physically connected it must have a static IP address assigned to it. The static address is filled into Quetzal so that Quetzal knows where to send your print jobs.

Getting your printer's current dynamic address

After the printer is connected to the network and plugged into the wall, when it is turned on it is configured from the factory to retrieve a dynamic address from the network. A dynamic address allows you to connect to the printer temporarily to change its configuration options. The printer must be configured to have a static address because a dynamic address may change each time the printer is turned off and turned back on.

Each printer has a slightly different way of setting its address. Please refer to the specific instructions for your supported model of printer below.

After you have configured your printer with a static IP address, please refer to the document about how to configure Quetzal to integrate with printers.

Supported Printers


Receipt Printer: PRP - 300

Turn the printer off using the switch on the back. Press and hold the paper feed button on the left side of the printer. Turn on the printer using the switch on the back while holding the paper feed button in. Continue to hold the paper feed button for approximately 5 seconds and then release it. The printer will print a self-test to the receipt paper. It will then gather network information and print a second short sheet containing current dynamic network settings.

The IP address has been circled on the above sheet, and you can see that it says that DHCP is enabled. When DHCP is enabled the printer will retrieve a new dynamic address every time it is turned on.

To configure the printer, type the IP address into a web browser of a computer or iPad that is connected to the same network as the printer. You will see an Ethernet WebConfig interface load into your browser. Click on the "Configure Interface" link from the left hand menu.

Change the radio button selection from "DHCP Client" to "Fixed IP Address". The Device IP Address must be set. Only the final number of the 4 numbers separated by periods will be changed, the first three must be set the same as they were in the dynamic address. If the dynamic address was "192.168.5.117", then set the Fixed Device IP Address as "192.168.5.10". If you have more than one printer that Quetzal will connect to, as you configure each printer set the final number for each printer to the next in sequence. One printer could be 192.168.5.10 the next could be 192.168.5.11 and so on. Each printer must have a unique IP address, and that address will be entered into Quetzal to specify that printer. The first three numbers must remain the same as they were when the address was dynamic.

The Subnet Mask should be set to "255.255.255.0" and the Gateway Address should be set as it appears on the dynamic network configuration slip of paper, labelled as "Gate Way". In the example above, the Gateway address is "192.168.5.1".

After setting the selecting the radio button as Fixed IP Address, and filling in the Device IP Address, Subnet Mask and Gateway Address, press the "Save" button. An alert will pop up, press OK on the alert. And then press the "Reboot" button from the bottom of the left menu to restart the printer making the changes active.

You may now close the web browser window.

To confirm that the printer now has a static IP address, or if you ever want to retrieve the printer's configuration again in the future, turn the printer off. Press and hold the paper feed button while turning the printer on. Hold the paper feed button for 5 seconds and then release. The printer will print its configuration to the receipt paper.

When the printer is configured with a static IP address it will not print a second sheet with dynamic network settings. The top of the first sheet will show that DHCP is disabled, and will display the printer's configured IP address.

After you have configured your printer with a static IP address, please refer to the document about how to configure Quetzal to integrate with printers.


Receipt Printer: EPSON TM-88V

Turn the printer off using the switch on the front. Turn the printer back on. Using a pointy implement such as the tip of a pen or pencil, press in the small button on the back of the printer beside the connected network cable. Hold the button in for approximately 5 seconds and then release. The printer will print its current network configuration to the receipt paper.

If DHCP is enabled then its IP address is temporarily assigned. To configure the printer, type the IP address into a web browser of a computer or iPad that is connected to the same network as the printer. You will see a TMNet WebConfig interface load into your browser. In the left menu there are two main sections, Information and Configuration. Under Configuration is a subsection called Network and under that click the link "TCP/IP".

Change the select box "Get IP Address" from "Auto" to "Manual". Change the IP Address field to a new address. Only the final number of the 4 numbers separated by periods will be changed. If the dynamic address was "192.168.5.117", then set the IP Address as "192.168.5.10". If you have more than one printer that Quetzal will connect to, as you configure each printer set the final number for each printer to the next in sequence. One printer could be 192.168.5.10 the next could be 192.168.5.11 and so on. Each printer must have a unique IP address, and that address will be entered into Quetzal to specify that printer.

Leave all other settings unchanged. Click the "SUBMIT" button. On the following screen, click the restart button, or simply turn the printer off and back on.

To confirm that the printer now has a static IP address, or if you ever want to retrieve the printer's configuration again in the future, turn the printer off and turn it back on. Using a pointy implement such as the tip of a pen or pencil, press in the small button on the back of the printer beside the connected network cable. Hold the button in for approximately 5 seconds and then release. The printer will print its current network configuration to the receipt paper.

The network configuration should indicate that DHCP is disabled and that the IP address is set to the address manually specified.

After you have configured your printer with a static IP address, please refer to the document about how to configure Quetzal to integrate with printers.


Receipt Printer: STAR TSP-650II

Turn the printer off using the switch on the left side. Press and hold the paper feed button on the front of the printer. Turn on the printer while holding the paper feed button in. Continue to hold the paper feed button for approximately 5 seconds and then release it. The printer will print its settings to the receipt paper. It will then gather network information and after several seconds print a second sheet containing current network settings will be printed.

The address information has been circled on the above sheet, and you can see that it says DHCP in parentheses beside the address. When DHCP is enabled the printer will retrieve a new dynamic address every time it is turned on.

To configure the printer, type the IP address into a web browser of a computer or iPad that is connected to the same network as the printer. You will see a Star Network Utility load into your browser. Under the System Access section of the left hand menu click "Login". A dialog will ask you for a username and password. Login using the username "root" and the password "public".

After logging in, under the section Network Configuration in the left hand menu click "IP Parameters".

Change the radio button selection from "Dynamic" to "Static". The IP Address, Subnet Mask and Default Gateway must be set. You will enter the current dynamic IP address which is 4 numbers separated by periods but you will change the final number. If the dynamic address was "192.168.5.117", then set the new IP Address as "192.168.5.10". If you have more than one printer that Quetzal will connect to, as you configure each printer set the final number for each printer to the next in sequence. One printer could be 192.168.5.10 the next could be 192.168.5.11 and so on. Each printer must have a unique IP address, and that address will be entered into Quetzal to specify that printer. The first three numbers must remain the same as they were when the address was dynamic.

The Subnet Mask should be set to "255.255.255.0" and the Default Gateway should be set as it appears on the network configuration slip of paper, in the example above, the Default Gateway is "192.168.5.1".

After setting the selecting the radio button as Static, and filling in the new IP Address, the Subnet Mask and Default Gateway, press the "Submit" button. The page will refresh. Under the Network Configuration section of the left hand menu click "Save". You will be presented with two options, choose "Save -> Restart Device" and then click "Execute".

You may now close the web browser window.

To confirm that the printer now has a static IP address, or if you ever want to retrieve the printer's configuration again in the future, turn the printer off. Press and hold the paper feed button while turning the printer on. Hold the paper feed button for 5 seconds and then release. The printer will print its settings to the receipt paper. After several seconds it will print a second sheet of paper with its current network settings.

When the printer is configured with a static IP address the word "Static" will appear in parentheses beside the address.

After you have configured your printer with a static IP address, please refer to the document about how to configure Quetzal to integrate with printers.


Receipt/Label Printer: STAR TSP-700II

Turn the printer off using the switch on the front. Press and hold the paper feed button on the front of the printer. Turn on the printer while holding the paper feed button in. Continue to hold the paper feed button for approximately 5 seconds and then release it. The printer will print its settings to the receipt paper. It will then gather network information and after several seconds print a second sheet containing current network settings will be printed.

The address information has been circled on the above sheet, and you can see that it says DHCP in parentheses beside the address. When DHCP is enabled the printer will retrieve a new dynamic address every time it is turned on.

To configure the printer, type the IP address into a web browser of a computer or iPad that is connected to the same network as the printer. You will see a Star Network Utility load into your browser. Under the System Access section of the left hand menu click "Login". A dialog will ask you for a username and password. Login using the username "root" and the password "public".

After logging in, under the section Network Configuration in the left hand menu click "IP Parameters".

Change the radio button selection from "Dynamic" to "Static". The IP Address, Subnet Mask and Default Gateway must be set. You will enter the current dynamic IP address which is 4 numbers separated by periods but you will change the final number. If the dynamic address was "192.168.5.117", then set the new IP Address as "192.168.5.10". If you have more than one printer that Quetzal will connect to, as you configure each printer set the final number for each printer to the next in sequence. One printer could be 192.168.5.10 the next could be 192.168.5.11 and so on. Each printer must have a unique IP address, and that address will be entered into Quetzal to specify that printer. The first three numbers must remain the same as they were when the address was dynamic.

The Subnet Mask should be set to "255.255.255.0" and the Default Gateway should be set as it appears on the network configuration slip of paper, in the example above, the Default Gateway is "192.168.5.1".

After setting the selecting the radio button as Static, and filling in the new IP Address, the Subnet Mask and Default Gateway, press the "Submit" button. The page will refresh. Under the Network Configuration section of the left hand menu click "Save". You will be presented with two options, choose "Save -> Restart Device" and then click "Execute".

You may now close the web browser window.

To confirm that the printer now has a static IP address, or if you ever want to retrieve the printer's configuration again in the future, turn the printer off. Press and hold the paper feed button while turning the printer on. Hold the paper feed button for 5 seconds and then release. The printer will print its settings to the receipt paper. After several seconds it will print a second sheet of paper with its current network settings.

When the printer is configured with a static IP address the word "Static" will appear in parentheses beside the address.

After you have configured your printer with a static IP address, please refer to the document about how to configure Quetzal to integrate with printers.


Label Printer: EPSON TM-L90

Turn the printer off. The on/off switch may be on the top or the front of the printer depending on the printer's orientation on the desk. To turn the printer off press and hold the on/off button for approximately 3 seconds until the green power LED goes dark. Turn the printer back on by pressing the on/off button without holding it. Using a pointy implement such as the tip of a pen or pencil, press in the small button on the back of the printer beside the connected network cable. If you cannot see the point where the cable is connected to the printer you may need to remove the plastic cover. Hold the button in for approximately 5 seconds and then release. The printer will print its current network configuration to the label paper.

If DHCP is enabled then its IP address is temporarily assigned. To configure the printer, type the IP address into a web browser of a computer or iPad that is connected to the same network as the printer. You will see a TMNet WebConfig interface load into your browser. In the left menu there are two main sections, Information and Configuration. Under Configuration is a subsection called Network and under that click the link "TCP/IP".

Change the select box "Get IP Address" from "Auto" to "Manual". Change the IP Address field to a new address. Only the final number of the 4 numbers separated by periods will be changed. If the dynamic address was "192.168.5.117", then set the IP Address as "192.168.5.10". If you have more than one printer that Quetzal will connect to, as you configure each printer set the final number for each printer to the next in sequence. One printer could be 192.168.5.10 the next could be 192.168.5.11 and so on. Each printer must have a unique IP address, and that address will be entered into Quetzal to specify that printer.

Leave all other settings unchanged. Click the "SUBMIT" button. On the following screen, click the restart button, or simply turn the printer off and back on.

To confirm that the printer now has a static IP address, or if you ever want to retrieve the printer's configuration again in the future, turn the printer off and turn it back on. Using a pointy implement such as the tip of a pen or pencil, press in the small button on the back of the printer beside the connected network cable. Hold the button in for approximately 5 seconds and then release. The printer will print its current network configuration to the label paper.

The network configuration should indicate that DHCP is disabled and that the IP address is set to the address manually specified.

After you have configured your printer with a static IP address, please refer to the document about how to configure Quetzal to integrate with printers.